How did you hear about this brand?
From my friend and zager guitar owner, Russ Wagner.
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
There is no comparison. The sound quality and the ease of play is first rate and superior to most guitars and even expensive guitars in stores.
What's your favorite part about this guitar?
The ease of play and the sound resonance. the sound stays with you even after you play.
If you didn't know the price of this guitar what would you estimate the price to be?
From $1200 to $1500 minimum.
How would you rate customer support?
Dennis was very responsive and helpful with our questions: the concern about hydration (here in Arizona) and the willingness to replace any guitar that is less than the highest quality.
Would you recommend this guitar to others…if so why?
Yes for all the reasons given. the sound it produces has to be heard to be believed.
thanks again for all your help and assistance--this guitar is a phenomenon.