Reviews for Zager Guitar models

Avg. Score:
Playability 9.7
Sound 9.6
Finish 9.4
Price 9.8
Customer Support 9.9
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zad80ce
Zager EZ-Play ZAD80CE Acoustic Electric


Brad Foreman <bforeman2000@gmail.com>
Las Vegas, Nevada
Model: zad80ce

How did you hear about this brand?
I Stumbled across the guitar on ebay and in Researching the field of them I got a little curious.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
For the last 12 years I have played a Gibson I had it set up so the action was really low. This guitar is ready to play when u get it. No adjustment needed. The sound is great so is the action.

What's your favorite part about this guitar?
I like the string spacing for fingerpicking The even,rich,tones. And it really does play easier on your fingers.

If you didn't know the price of this guitar what would you estimate the price to be?
I would say over 1500 based on finish quality and sound.

How would you rate customer support?
Excellent very personal touch. Not what u would experience elsewhere.

Would you recommend this guitar to others…if so why?
Definitely....... all the above reasons

Additional comments:
Good purchase fast shipping honest feedback. No risk great guitar.





Bill <bill45.lydia54@q.com>
Glendale, California

How did you hear about this brand?
I think I was looking up "2525".

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
This is by far the best guitar I've ever had my hands on. My first was 20 dollar Japanese box I got when I was in the navy in 1969. Nylon strings, bent neck.

What's your favorite part about this guitar?
Easy to play, great sound.

If you didn't know the price of this guitar what would you estimate the price to be?
I really have no idea. The best guitar I ever owned was a low end Fender so I have nothing to compare this to.

How would you rate customer support?
You ask a question, you get an answer. No reason to expect any more than that.

Would you recommend this guitar to others…if so why?
I would. This guitar makes me want to play.

Additional comments:
Keep it up. This guitar helps restore my faith in humanity. I don't want to get all "political" here, but the USA and the world has taken an ugly turn the past decade. High quality products like Zager makes, can only help us.



zad20emahogany
Zager EZ-Play ZAD20E Acoustic Electric African Mahogany


Dennis McDannald <mcdannfam@yahoo.com>
Norwalk, California
Model: zad20emahogany

How did you hear about this brand?
A friend told me about it....another friend took our mutual friend's comments and bought one.... I've seen and played his.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
This guitar is awesome. It plays very easy. Sounds amazing. It is gorgeous and would surpass any guitar i've owned. I haven't owned any crazy high dollar guitars...but why when you can play what i've got .....and it wasn't all that much!

What's your favorite part about this guitar?
honestly, i took advantage of the "bstock" model they had for about $20 off the normal price. They had stickers to show the "flaws." I couldn't see anything on this particular guitar in the pictures. I emailed Dennis about this guitar and he said that his dad is very picky and if he finds even a minor flaw, he will mark it down. Long story short, i got this guitar today and even with the sticker pointing to it, I can't find the issue its pointing to. I've seen guitars in stores with dings, scratches, etc. on them and still being sold for full price. This company is honest and awesome!

If you didn't know the price of this guitar what would you estimate the price to be?
Well the guitar is beautiful and sounds amazing. I was trying to compare with other brands of guitars and was easily in the mid $900's before getting to apples to apples product. But it would be hard to put the price on the customer service and extra care you receive. It's almost unbelievable but hasn't failed at all yet. THis is a no-brainer purchase. why buy elsewhere?

How would you rate customer support?
6 out of 5 stars

Would you recommend this guitar to others…if so why?
Already have told 3 friends. Seeing their guarantee first hand, experiencing their customer service, all the extras that are included with the purchase, and i haven't even got to the guitar being ridiculously incredible to play and sounds amazing!

Additional comments:
210 W. Hefron Washington, IN 47201



zad50cespecial
Zager EZ-Play ZAD50CE Acoustic Electric Special Edition


charlie johnson <charleswjohnson@ymail.com>
Concord, California
Model: zad50cespecial

How did you hear about this brand?
Well i think i first saw one of your guitars on ebay. So i thought i would research it a little. and so i typed in zager gutars and then i read all the reviews and after that it was just clear to me that if i wanted to play the best i can then i needed to have a zager.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
this guitar is far above the other guitars i have had the sound is so rich and full and the strings feel so much better on my fingers

What's your favorite part about this guitar?
WOW thats a hard question because i love everything about it but i guess if i had to choose it would be thr quality of the sound and the ease of play

If you didn't know the price of this guitar what would you estimate the price to be?
oh i would have to say well over a 15 hundred to 2 thousand

How would you rate customer support?
customer support if wonderful i did have a few questions before i bought mine and dennis jr answered all of my questions very-very quickly couldn't be more pleased

Would you recommend this guitar to others…if so why?
yes i would recommend this guitar to others i have already told so many of my friends how great this guitar isand if they ever buy a new guitar i told them to just not waste their time and just buy a zager.

Additional comments:
I just wanted to say that words just can't express how good this guitar is. the workmanship is awsome the case is really great.The sound of this guitar will just blow you away. I honestly do not think that there is a better guitar on the market at this time the price is fair the quality is amazing the waranty is very good . although i don't think you will ever have to use it. I know i will be purchasing their top model just as soon as i get better at playing. Thanks again Mr Zager for such a wonderful- amazing -awsome guitar!!!!!!!



zad50cespecial
Zager EZ-Play ZAD50CE Acoustic Electric Special Edition


Mitch <natickgolfer@rcn.com>
Salt Lake City, Utah
Model: zad50cespecial

How did you hear about this brand?
By word of mouth and this is my 2nd Zager

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I have had Martins and the Zager is comparable if NOT superior for a much more reasonable price

What's your favorite part about this guitar?
There is no one particular favorite part. It plays and sounds incredible. The workmanship is fantastic and the response by the Zagers is incredible

If you didn't know the price of this guitar what would you estimate the price to be?
well over $1500.00

How would you rate customer support?
Customer support on a scale od 1-10 is a 15

Would you recommend this guitar to others…if so why?
Most definitely. I have recommended this company in the past and will continue to do so

Additional comments:
If something were to happen to this beautiful instrument I would definitely rep;ace her with another Zager. I am curious to see what the new flagship model sounds like. Can't imagine how much better because this one sounds and plays fantastic



zad50cespecial
Zager EZ-Play ZAD50CE Acoustic Electric Special Edition


Zager EZ-Play ZAD50CE Acoustic Electric Special Edition
Brian Lewis <ceolnote@yahoo.com>
Santa Rosa, California
Model: zad50cespecial

How did you hear about this brand?
I was shopping for a higher end Martin. While I was checking out the offers on e-bay, I saw the Zager guitars. I found the web-site and checked out all the reviews on Google and Yahoo. Saw I had nothing to loose with the offer.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
This guitar surpasses the sound of my Martin D-28 as well as it's play-ability. Action is very fine and the sound is bold and fat. I have a concert Crafter...while the action on this guitar is good....the Zager is a bit better and the sound is much better. The ZAD20CE is lighter in weight as well.

What's your favorite part about this guitar?
Favorite part? That's tough since the whole guitar has so much to offer. You can play without hand soreness and that's good, because you don't want to put the instrument down! I WILL be using this guitar on my next recording session.

If you didn't know the price of this guitar what would you estimate the price to be?
The sound, construction and play-ability of this guitar is equal to those guitars ranging from $1,700 to $2,200.

How would you rate customer support?
The customer support is second to none! It is so refreshing to experience customerservice like this...very rare these days.

Would you recommend this guitar to others…if so why?
I WILL be showing off this guitar at up coming jam sessions and concerts. Folks need to see this guitar...folks need to hear this guitar....and most importantly...folks need to play Zager guitars!

Additional comments:
I admit I was a little worried. But those reading this....throw your fears to the wind and try one of these guitars! You will be glad you did.



zad50om
Zager EZ-Play ZAD50 OM Size Acoustic


Edd Freeman <eddlfree@gmail.com>
Baton Rouge, Louisiana
Model: zad50om

How did you hear about this brand?
I discovered your guitars on ebay while looking for other brands. I looked up your website and we emailed back and forth for over an hour. As you may recall, I first asked you if you made nylon string guitars. Your answer was no, and you explained the special string spacing and the comfortable neck. At 68years old, I want to learn how to play the guitar, and I thought if I started with a really good guitar, I might just stay with it until I could begin to play.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Well, I have no old guitars. However, I did go to several guitar stores and looked at a few. I asked one of the staff to play a little for me so that I could get a feel for how it would sound. They really didn't want to be bothered. When I went to your website you directed me to the place where you played many songs. They were the songs that I hope to play. I especially liked the playing style. Thank you for the attention that you gave to me with the emails and the informative website. Left alone in my search, I was beginning to be discouraged. Thank you for telling me that many of the songs played were on the zad20om. I was hooked and now I have my very own zad20om guitar.

What's your favorite part about this guitar?
Wow, my favorite part of the guitar, is how it looks and feels. I can't stop smiling when I have it in my hands. This may sound frivolous, but I'm just beginning to learn how to play. I'm looking forward to your on-line lessons. If you will permit me, I'll stay in touch through all the lessons and will better answer this question later,

If you didn't know the price of this guitar what would you estimate the price to be?
Now you've got me. I searched youtube to hear dozens of guitars. The sounds I liked were waaaay to expensive, and when I checked the guitars I could afford, I really didn't like the way they sounded, so I didn't buy them. To answer your question, well over a $1500.

How would you rate customer support?
I guess I have answered this question earlier. If first time buyers like me, who want to get the right guitar the first time, they need to spend some time with you. I clicked the flashing box that said you were on line, and you were there. More importantly you answered about a dozen questions, and pointed me in the right direction. If you will allow me to explain a little about my career, it will tell you about customer service. As you may know, many people have had their moments in the sun. The good Lord made me really good at what at what I did. I was a manufacturing consultant, and one of my duties was to help my clients improve their customer service. For some, it allowed them to turn around their business, and stay in business. For others, it made them much more profitable. The old adage, "They don't care how much you know, until they know how much you care" will always make you successful. You took the time necessary for me to feel good about my decision. In my world, education is a transfer of knowledge, and doing something with that knowledge is a transfer of skills. I have the right guitar, now I need to learn how to play it. and,- you are still there for me. In my experience, the best rating for customer support is, YES! Superior customer support.

Would you recommend this guitar to others…if so why?
As much as I can. Because I'm retired, my sphere of influence is limited. However, I have a friend who has one of those really expensive guitars, and I've heard him play it. I can't wait for him to get a load of MY ZAGER! I hope he'll give it back. I'll let you know how it goes.

Additional comments:
One final thought, by you spending time with me and answering my emails, and then pointing me in the right direction on your website to further inform me to make the right choice of guitar should put a smile on your face; I sure have one on my face. Thank you! 2525 still rocks. If you have additional questions, please do not hesitate to call, 820-332-0229. Best regards, Edd Freeman



zad20esunburst
Zager EZ-Play ZAD20E Acoustic Electric Vintage Sunburst


gus Walker <pwalker801@charter.net>
Norfolk, Virginia
Model: zad20esunburst

How did you hear about this brand?
saw it advertised on ebay.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
one of the best instruments for the money i have owned. good solid sound and construction, and the follow-up support has been exceptional so far. obviously they really care about pleasing customers. almost like having a friend in the business.

What's your favorite part about this guitar?
sweet sound and finish and ease of play. i always wanted a nice guitar with a sunburst finish and now i have one.

If you didn't know the price of this guitar what would you estimate the price to be?
$800 to $900. i was surprised it was much less.

How would you rate customer support?
so far it has been excellent. i had a couple questions about set-up and they were answered quickly. made me feel like i was their only customer.

Would you recommend this guitar to others…if so why?
i would recommend the Zager instruments for three reasons . . . sound, ease of play, looks, cost and customer support. an especially sound investment for those on a tight budget.

Additional comments:
unlike many purchases, where the product immediately begins to depreciate in condition and value right after purchase, a good instrument usually holds, or increases in value and even improves in tonality and playability after years of use and being well cared for. the Zager guitars appear to fit into this category. my oldest grandson, who plays guitar, has already laid claim to it upon my demise. he always looks on the cheerful side of things! gus walker 801 8th Ave. SE Decatur, AL 35601



zad20mahogany
Zager EZ-Play ZAD20 Acoustic African Mahogany


Zager EZ-Play ZAD20 Acoustic African Mahogany
Henry Hirsch <Henryhirsch@yahoo.com>
Norman, Oklahoma
Model: zad20mahogany

How did you hear about this brand?
Found on Ebay

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
This guitar plays easier than any other Martin I tried at my local Guitar Center, regardless of price. And, the rich bass and sustain rival that of $2000 models

What's your favorite part about this guitar?
My evaluation after 3 months, in order: 1- Easy playability ( I've had to train myself to press the strings easier because I was used to my older Alvarez which was an exercise in finger strength). 2- sound, very rich with great bass response and uniform sustain across the spectrum. 3- Looks and materials; it has the fine detail, workmanship and materials of much more expensive guitars. Honestly, I don't understand the appeal of a Martin, unless you're willing to spend $3000 or more.

If you didn't know the price of this guitar what would you estimate the price to be?
$2000 or more

How would you rate customer support?
10 out of 10. I design customer support programs for a living so I know a little bit about this topic. Denny responds to your emails within hours. There's no transfer to a "Customer Support" department. You communicate directly with Denny Jr. See my additional comments below...pretty amazing.

Would you recommend this guitar to others…if so why?
Yes - see my other comments.

Additional comments:
Why Zager customer service is second to none and why you owe it to yourself to try a Zager: * I ordered a Zager Parlor...thought I'd like the smaller size, played it for a few days and wasn't happy. Wanted to try a ZAD20. * Denny sent me a pre-paid return mailing label, no questions asked, and shipped my new ZAD20 immediately, BEFORE I returned my Parlor (now that's trusting your customer!) * My new ZAD20 arrived, but didn't seem to play as advertised * I described the problem to Denny via email and he ASKED ME to please return it because "something didn't sound right." Again, he supplied a pre-paid return label. * My new ZAD20 arrived and I've enjoyed it ever since * Oh, yea, and each guitar comes with an extra set of Martin strings, 5 Zager oversized picks, Zager t-shirt * I also purchased the case, which is top-notch. I highly recommend you do the same.



zad20sunburst
Zager EZ-Play ZAD20 Acoustic Vintage Sunburst


Zager EZ-Play ZAD20 Acoustic Vintage Sunburst
Sondra Monahan
Chula Vista, California
Model: zad20sunburst

How did you hear about this brand?
I heard about the brand from my grandfather, who actually taught me how to play.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Compared to my D-15 Martin, there is no comparison. I thought that it was easy to play, but when I took the Zegar out of the case...wow... I am totally amazed!!

What's your favorite part about this guitar?
Everything!! It is beautiful, the sound is rich, and the electronics are incrediable.

If you didn't know the price of this guitar what would you estimate the price to be?
I would estimate around $900 or more.

How would you rate customer support?
5 stars!!

Would you recommend this guitar to others…if so why?
YES! I had to take this one around and show EVERYONE!! I love the way it plays and the sound!

Additional comments:
I AM TOTALLY SATISFIED!!!



zad20esunburst
Zager EZ-Play ZAD20E Acoustic Electric Vintage Sunburst


Anonymous
Fort Collins, Colorado
Model: zad20esunburst

How did you hear about this brand?
Internet - but not sure "where".

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
It sounds and plays as well as some of the more expensive Martins and Seagulls I've tried out. It had to sound as good or better than my 1977 Alvarez, unplugged, or I wouldnt buy it.

What's your favorite part about this guitar?
Actually - the color. I forfeited the "cut-away" option to get the sunburst. It has all the "parts" of an expesnive guitar w/o the cost.

If you didn't know the price of this guitar what would you estimate the price to be?
$1,000+

How would you rate customer support?
EXCELLENT!! Excellent customer support is extremely rare these days. In a very competitive business such as this, done well, it can pay off handsomely!! As a previous business onwer I speak from experience.

Would you recommend this guitar to others…if so why?
Yes! Quality, Warranty, Customer Service.

Additional comments:
I could have paid more for the "higher level" model, but I already have a regular blond acoustic. This one suits me just fine. If Willie Nelson can play a Martin with 2 holes in it, I can play a Zager with one and "hang" just fine.



zad20e
Zager EZ-Play ZAD20E Acoustic Electric Natural


Steve Gill <sgill515@yahoo.com>
Savannah, Georgia
Model: zad20e

How did you hear about this brand?
From my friend and zager guitar owner, Russ Wagner.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
There is no comparison. The sound quality and the ease of play is first rate and superior to most guitars and even expensive guitars in stores.

What's your favorite part about this guitar?
The ease of play and the sound resonance. the sound stays with you even after you play.

If you didn't know the price of this guitar what would you estimate the price to be?
From $1200 to $1500 minimum.

How would you rate customer support?
Dennis was very responsive and helpful with our questions: the concern about hydration (here in Arizona) and the willingness to replace any guitar that is less than the highest quality.

Would you recommend this guitar to others…if so why?
Yes for all the reasons given. the sound it produces has to be heard to be believed.

Additional comments:
thanks again for all your help and assistance--this guitar is a phenomenon.



zad50om
Zager EZ-Play ZAD50 OM Size Acoustic


David Addlesberger <otr6@yahoo.com>
Norfolk, Virginia
Model: zad50om

How did you hear about this brand?
Accidentally on the internet.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Sounds better than my Martin and every bit as good as my Yamaha.

What's your favorite part about this guitar?
Easy to play. The neck and action are perfect.

If you didn't know the price of this guitar what would you estimate the price to be?
$1000.00 +

How would you rate customer support?
I emailed Dennis Jr and 5 minutes later I had my answer.

Would you recommend this guitar to others…if so why?
I am telling everyone that will listen about Zager Guitars. Even non-players.

Additional comments:
Review of my new ZAD-20 OM: I have been playing for 30 years or more. That said, I consider myself an average player. I've always become discouraged with certain chords that I was unable to use without a fret buzz. I came across Zager guitars by accident online. I thought I'd try one since there was nothing to lose due to an outstanding return policy. The reviews are all so good I wondered if they were genuine. They are! My Zager arrived by UPS 3 or 4 days after my order. The first thing that I loved was the awsome hard shell case with the Zager name molded into it. Quality inside and out. As soon as I picked up the guitar I noticed the neck was different. The thickness and shape just felt right to me. It felt much more comfortable than any other guitar I've held. I don't know how they do it, but the strings are so easy to press I instantly became a better player. Now I play longer without sore fingers or a fatigued chord hand. My callouses on my finger tips have also softened and I have sensation in them again. It also stays in tune longer than my other guitars. I own several acoustic guitars including a Martin and Yamaha. In my humble opinion the Zager sounds better than the Martin and every bit as good as the Yamaha. I'll keep them as guitars I can keep in open C or other tunings. I had a question regarding my new Zager guitar so I emailed Dennis Zager Jr and he responded within 5 minutes with an appropriate response. I only wish I'd discovered Zager guitars sooner. I also received extra strings, several picks and a Zager Guitars T-shirt. This package could sell for $1200 or more. Thank you Zager family.



zad50cespecial
Zager EZ-Play ZAD50CE Acoustic Electric Special Edition


Connie S. <schlegelc@charter.net>
Garden Grove, California
Model: zad50cespecial

How did you hear about this brand?
Television Ad

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I currently also own a Fender T-Bucket. The ZAD20cespecial is superior in tone and ease of play. The Fender is nice but I love the rich tone of the ZAD20. I'm also now able to play barre chords. On the Fender I can but is much more difficult and usually can't play them in a quick chord progression.

What's your favorite part about this guitar?
Ease of play and the rich tone. It looks good too!

If you didn't know the price of this guitar what would you estimate the price to be?
I would guess about $1200

How would you rate customer support?
Awesome!!

Would you recommend this guitar to others…if so why?
YES! A great value for the money and a great place to do business with

Additional comments:
Keep up the good work! I've learned so much from Denny's help video's.





Joe Weber <joevweb@yahoo.com>
Billings, Montana

How did you hear about this brand?
Internet. I am a newbee and was looking for a good beginner guitar. Zager name popped up on a blog a nd I followed up. One of the best decisions I have ever made.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
First accoustic guitar purcahse ever. But within a month, I have bought three Zagers and exchanged one for another. It went like this: Bought ZAG80CE; bought the Parlor Mohagaony; Exhchanged the Parlor for ZAD20Black; Bought Travel Mahogany. And all of this without taking a lesson.

What's your favorite part about this guitar?
So I ended up with a ZAG80CE; ZAG20Black; and Travel Mahogany. I love the way every one of them looks and sounds--even the Zager Travel. I travel a lot and have a beach house--so the 3/4 is a travel guitar. Fret board dimensions are essentially the same as full size and it plays great--some loss of sound quality do to downsizing but it earns its space in the line-up.

If you didn't know the price of this guitar what would you estimate the price to be?
I have no idea. Went for my first guitar lesson ever today. Took the ZAG20. It was mostly an intro of where I want to go with lessons. After 20 minutes of chat, teacher said, so what the heck is in the case? She never heard of Zager. When I opened case, I got "ooh--very nice". She picked it up, played it and loved it: the sound and the ease of play. She loved it and so do I.

How would you rate customer support?
I have never dealt with more Customer-oriented people than I have at Zager. Hard to explain. But thtough numerous conversations with Denny, Denny JR. and others, it is obvious that they want to make customers happy. Case in point: when I told Denny Jr via email that I didnt want the Zager Parlor I had bought, he said they will do whatever I want. When I said I wanted ZAD20Black, they immediately shipped it, and then sent UPS return slip to me via email. In other words, they sent a replacement before I returned original. All I can say is, incredible. I now have full confidence in doing business with the Zagers and would recommend them to anybody for any thing. They are terrific.

Would you recommend this guitar to others…if so why?
I would recommend it, and already have, to anyone who will listen. I went to Sam Ash and have played well over fifty accoustics priced from $100 to $2000. I have no concerns in recommending any of my purchases to anyone.

Additional comments:
I am an auditor by trade--very skeptical and leary about anything I don't know. It was a big leap of faith for me to buy my first Zager--and number two and then three were rather easy. Still early in the game for me--but I have no regrets whatsoever. This is virtually a no risk transaction and it is hard for me to believe that most who buy at Zager will not be totally satisfied. Don't know what else to say--but I have never had a buying experience like this--NEVER!!!!



zad80ceom
Zager EZ-Play ZAD80CE OM Size Acoustic Electric


James Wright <james@newhopewashington.com>
Lafayette, Louisiana
Model: zad80ceom

How did you hear about this brand?
A friend of mine recommended Zager to me. He knew I was in the market for a new guitar and had heard of Zager.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
This guitar is amazing. I researched and played a few guitars before finally deciding on this Zager. The worksmanship and quality of the Zager is amazing and I am impressed with the detail work put into it. I played some a Martin around the time of purchasing this guitar and consider it to be as solid of quality as the Martin.

What's your favorite part about this guitar?
I really like the EZ play system and the thin neck and frets. It truly sets the playability of this guitar apart. I am also a fan of the electronics and the solid wood, especially the cedar top.

If you didn't know the price of this guitar what would you estimate the price to be?
$2500-$3000, it plays very near the quality of a $2500 Martin and I prefer the Zager.

How would you rate customer support?
Zager customer support is through the roof. Customer care and support sold me on Zager almost as much as the guitar. I love the money back guarantee (though I can't imagine ever using it). Denny Jr. is the master at making the customer feel appreciated.

Would you recommend this guitar to others…if so why?
This is a quality instrument that competes well with the big boys. Zager delivers an exceptional product and I can't imagine being disappointed with the product. Anyone looking for an incredible guitar at an affordable price needs to look into Zager.

Additional comments:
When UPS delivered my new Zager it felt like I was opening a Mac. I loved the simple way that Zager makes the customer feel like King. Having purchased the ZAD80 I cannot imagine how well the ZAD900 series plays. Zager makes an incredible guitar.



zad50cespecial
Zager EZ-Play ZAD50CE Acoustic Electric Special Edition


Dan Martin <dmandtm@msn.com>
Palmdale, California
Model: zad50cespecial

How did you hear about this brand?
Internet

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Although I have always primarily been an electric and classical player, I have owned several acoustics in the past - namely a Daion and a Martin Sigma. I consider both previous guitars to be good guitars that I purchased only after trying dozens of other brands and models. That being said, the Zager guitar is clearly on another level. Even allowing for the fact that it was in a price bracket above my previous guitars; I would put it equal or above the finest guitars that I have tried. Perhaps reminiscent of the top-end Ovations that I loved, but never bought due to the price.

What's your favorite part about this guitar?
The sound stands out. While the setup and Easy Play aspects are great, when I am playing, their contribution is more a lack of intrusion or hindrance to my playing. The sound, however, is extremely clean and clear. Whether playing finger style or with a pick, the guitar has a bright, clear sound that allows good separation of parts and ringing chords. I envision the guitar sounding better still with use and age.

If you didn't know the price of this guitar what would you estimate the price to be?
1200 +

How would you rate customer support?
Support is excellent. Thoughtout the process, Dennis Zager sent emails updating the status of the order and also promptly answered any questions I had.

Would you recommend this guitar to others…if so why?
I would defnately reccomend a Zager guitar to anyone looking for an acoustic. I especially think that this would be the perfect acoustic for electric players looking for their first acoustic. The neck and action are closer to the feel of a good electric than most other acoustics, and so would make for a seamless entry.

Additional comments:
After several weeks of playing, I have to say this is an amazing guitar! Thanks Dennis & Denny!! Dan Martin 728 Stewart Ave North Aurora, IL 60542



zad20emahogany
Zager EZ-Play ZAD20E Acoustic Electric African Mahogany


Zager EZ-Play ZAD20E Acoustic Electric African Mahogany
Kenny Comeaux <banjeaux1@gmail.com>
Pembroke Pines, Florida
Model: zad20emahogany

How did you hear about this brand?
Saw it while on ebay

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
My other current guitar is a 20 year old Yamaha FG-411S which has been a workhorse. I have been looking for something that may be somewhat easier on my chording hand, though and the Zager feels great. Plays much easiier than my old 1978 model Ovation.

What's your favorite part about this guitar?
It has a great sound! That's what's most important about a guitar. But being easier to play is an incredible bonus. Oh, by the way, the mahogany finish is fantastic!

If you didn't know the price of this guitar what would you estimate the price to be?
At least twice what I paid.

How would you rate customer support?
Is there an eleven on a 10 point scale? I've never done business with anyone who tries harder at making you comfortable and secure with a purchasing decision. Better than 1st class.

Would you recommend this guitar to others…if so why?
Yes, I would. Even if it hadn't been what I was looking for, I would have recommended the company. But, it's exactly what I wanted...sound, playability and looks.

Additional comments:
This was my first Zager (not sure if it will be my last or not. I may not ever want to let this one go to pick up another). If I ever do look for another guitar, Zager will get the first look. Thanks, Denny for the care and love you have for producing a quality instrument;and thanks, Dennis for running the best customer care program I've ever seen.



zad20emahogany
Zager EZ-Play ZAD20E Acoustic Electric African Mahogany


Zager EZ-Play ZAD20E Acoustic Electric African Mahogany
Kenny Comeaux <banjeaux1@gmail.com>
Boise, Idaho
Model: zad20emahogany

How did you hear about this brand?
Saw it while on ebay

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
My other current guitar is a 20 year old Yamaha FG-411S which has been a workhorse. I have been looking for something that may be somewhat easier on my chording hand, though and the Zager feels great. Plays much easiier than my old 1978 model Ovation.

What's your favorite part about this guitar?
It has a great sound! That's what's most important about a guitar. But being easier to play is an incredible bonus. Oh, by the way, the mahogany finish is fantastic!

If you didn't know the price of this guitar what would you estimate the price to be?
At least twice what I paid.

How would you rate customer support?
Is there an eleven on a 10 point scale? I've never done business with anyone who tries harder at making you comfortable and secure with a purchasing decision. Better than 1st class.

Would you recommend this guitar to others…if so why?
Yes, I would. Even if it hadn't been what I was looking for, I would have recommended the company. But, it's exactly what I wanted...sound, playability and looks.

Additional comments:
This was my first Zager (not sure if it will be my last or not. I may not ever want to let this one go to pick up another). If I ever do look for another guitar, Zager will get the first look. Thanks, Denny for the care and love you have for producing a quality instrument;and thanks, Dennis for running the best customer care program I've ever seen.



zad20mahogany
Zager EZ-Play ZAD20 Acoustic African Mahogany


Mark Easley <mve4158@yahoo.com>
Sterling Heights, Michigan
Model: zad20mahogany

How did you hear about this brand?
Don't remember exactly how I heard about Zager guitars, it's been awhile. I have been researching and reading reviews on various websites over the last year.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I currently have an Ovation 1868 Elite. I love both and will continue to play it, BUT, it's hard to put the Zager down, there is NO comparison as far as playability! NO COMPARISON!!! I'm sure my other guitars will start collecting a little dust!

What's your favorite part about this guitar?
My favorite part is the playability. So effortless, my Martin and Ovation both play great, BUT,the Zager is like driving a luxury car...with the cruise control on! Able to do things I have never done before, a true quality instrument!

If you didn't know the price of this guitar what would you estimate the price to be?
If I were in a music shop, and picked up this guitar and played it for 30 minutes, I would not been surprised to see a $1000-$1500 price tag on it...and I would probably pay that!

How would you rate customer support?
Haven't had it long enough to need customer support, but I can already tell the Zagers will bend over backwards to help! A true pleasure to deal with!

Would you recommend this guitar to others…if so why?
I will definitely recommend Zager to everyone. Reason being...quality, sound, looks, friendly dealings and most importantly, PLAYABILITY!!!

Additional comments:
I am 110% pleased with my purchase. Prior to purchase I sent several emails, all answered within minutes. I can tell this was a great move on my part, I will be making more purchase from Zager. I cannot say it enough...GREATEST playing guitar I have EVER picked up!!! And on top of that, a friendly, family owned company backing my purchase! DO NOT hesitate to buy a Zager!!!



zad20
Zager EZ-Play ZAD20 Acoustic Natural


Ray Barker <beisales@sbcglobal.net>
San Francisco, California
Model: zad20

How did you hear about this brand?
Initially thru YouTube but then thru the web site.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
In 1 word-OUTSTANDING! It's slightly softer in tone than my Yamaha but extremely pleasant. I feel it exceeds what I've tried in stores.

What's your favorite part about this guitar?
The playability. I have a bad left hand and the lower string height along with the thinner neck really makes playing much more enjoyable and comfortable. A 2nd note, the wood coloring is just beautifully done, very professional.

If you didn't know the price of this guitar what would you estimate the price to be?
I'd guess it to be in the $800-$1000 range.

How would you rate customer support?
The best I've ever experienced. Denny was extremely quick and helpful with his responses. No sugar-coating, he was up-front and honest on every issue I brought up to him. Even befor shipping out my guitar he sent a picture for approval. I only have 1 suggestion-Do not change a thing!

Would you recommend this guitar to others…if so why?
Definately would and I plan on doing so because I honestly feel this is the best value anyone can get for a guitar, both in the quality of the instrument as well as the price and customer service.

Additional comments:
All I can say is a great big Thank You to Denny for all the help he supplied me. This was 1 rare occasion where you can tell this company really cares about their customers along with offering such a wonderful product for the price. What an overall outstanding job you've done.



zad50cespecial
Zager EZ-Play ZAD50CE Acoustic Electric Special Edition


Mark
Orange, California
Model: zad50cespecial

How did you hear about this brand?
On-line searching different guitar brands.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
This guitar is remarkable. It is definitely the finest guitar I have ever personally played. I absolutely love it. I have been playing for fourty years, and I appreciate this guitar so much.

What's your favorite part about this guitar?
I have many favorite things about this guitar. If I had to pick a favorite I guess it would be the beautful tone, its has a pure sound quality.

If you didn't know the price of this guitar what would you estimate the price to be?
Much more than I paid. I actually took a chance on purchasing the guitar without first being able to play it, but I am so glad I did.

How would you rate customer support?
10+, an absolute pleasure to deal with, a real class act.

Would you recommend this guitar to others…if so why?
I would defintely recommend Zager guitars to others. Its a beautiful instrument, with beatiful sound, made with quality materials, and craftmenship. All in all I cannot say enough good things about the guitar.

Additional comments:
Thank you for this wonderful guitar ! Much success in the future.



zad50ceom
Zager EZ-Play ZAD50CE OM Size Acoustic Electric


Tim Elliott <badnewstravelsfast@gmail.com>
Glendale, California
Model: zad50ceom

How did you hear about this brand?
TV ad

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Much more brilliant sound and longer sustain than my Washburn acoustic. Very high quality throughout, a beautiful instrument that will definitely encourage me to take my guitar playing to the next level.

What's your favorite part about this guitar?
It has the rich, full sound that I was desiring at an affordable price. I never thought that light strings could produce such exceptional tone.

If you didn't know the price of this guitar what would you estimate the price to be?
$1,500 - $1,800.

How would you rate customer support?
Excellent customer support. The web site had all the information I needed to make an informed choice and my guitar shipped out the same day. When I emailed with a question after receiving my guitar I got a quick response.

Would you recommend this guitar to others…if so why?
Yes. I never thought I would order a guitar online without trying it first buy I trusted the guarantee and am delighted with the experience. For quality, price and overall satisfaction I couldn't be happier.




zad50ceom
Zager EZ-Play ZAD50CE OM Size Acoustic Electric


William Brown <wkbrown64@verizon.net>
Phoenix, Arizona
Model: zad50ceom

How did you hear about this brand?
Surfing the web and ran across it on Ebay.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
My Zager is equal to the more expensive guitars I have played in sound, playability and quality.

What's your favorite part about this guitar?
The ease of playing.

If you didn't know the price of this guitar what would you estimate the price to be?
$1000

How would you rate customer support?
A++++++

Would you recommend this guitar to others…if so why?
I have and will continue to recommend Zager Guitars. IT's a superior instrument at a great price.

Additional comments:
Even after 3 months, I continue to get nothing short of praise and amazement at the tone quality of this guitar and the finish is as good as any upper level Martin. I fall in love with this guitar over and over again, every time I play it.



zad20black
Zager EZ-Play ZAD20 Acoustic Black Lacquer


Mike Rogers
Bellevue, Washington
Model: zad20black

How did you hear about this brand?
A freind who is an avid player.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Prettiest thing Ive ever held.Great craftsmanship.

What's your favorite part about this guitar?
ITS MINE..I love it

If you didn't know the price of this guitar what would you estimate the price to be?
Grand or better easy

How would you rate customer support?
Best Ive ever seen.

Would you recommend this guitar to others…if so why?
Deffinatly.This is a beutiful well crafted instument.Top of the line.

Additional comments:
The Zagers go outa there way to please their customers from their top of the line guitars to their excellent customer service.Im a fan for life.They got a freind in SC.



zad80ce
Zager EZ-Play ZAD80CE Acoustic Electric


Ken <knox6648@att.net>
Hayward, California
Model: zad80ce

How did you hear about this brand?
Television commercial

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I own eight other acoustic guitars,all are high end guitars. This guitar is as good as any of them and much better than hundreds i've played.

What's your favorite part about this guitar?
The ease of playing.

If you didn't know the price of this guitar what would you estimate the price to be?
$1,800-2,500

How would you rate customer support?
Best I've seen,THANK YOU for that.

Would you recommend this guitar to others…if so why?
Yes,I would recommend this guitar. WHY?..The sound, playability & looks are what any guitar player should be looking for. If they don't care about the sound they should leave these guitars for someone who does.

Additional comments:
GREAT WORK DENNIS.





Anonymous
New York, New York

How did you hear about this brand?
Internet search years ago. Skeptical at first, but so glad I gave it a try

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Easiest guitar I have ever played. My father in law prefers my guitar over his 40 year old Martin

What's your favorite part about this guitar?
I can play alot longer since the strings are closer to the neck. So ease of play and still having a good sound

If you didn't know the price of this guitar what would you estimate the price to be?
I would expect it to have a 800 price tag

How would you rate customer support?
Every question or comment I have ever had has been answered quickly and accurately. Great customer service

Would you recommend this guitar to others…if so why?
All the time. So easy to play

Additional comments:
Keep up the good work. Making a great product



zad20e
Zager EZ-Play ZAD20E Acoustic Electric Natural


Tom D.
Fort Collins, Colorado
Model: zad20e

How did you hear about this brand?
Really don't remember. I've wanted one for a while but was hesitant to try a guitar I haden't played. Probably an internet link was my first encounter.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
This guitar is SO much fun to play. I have a hard time putting it down. For me that's the big key. I've had reasonably nice acoustic guitars that look good and sound good, but I was never reliable in my playing with them.

What's your favorite part about this guitar?
A LOT! The 3 biggest things for me are: how easy licks are for me to play, no errors and fun, / I LOVE how easy it is to finger-pick, / strumming produces a nice complete sound. The strings don't sound like they are competing with each other.

If you didn't know the price of this guitar what would you estimate the price to be?
Hard to answer because I've denied myself from testing really expensive guitars because I know I won't pay that much for one. I can honestly say that I've played guitars in this price range and the Zager is FAR superior in every respect.

How would you rate customer support?
Dennis Jr. earned my respect. I peppered him with questions for a long time and he was always very polite and helpful with his answers.

Would you recommend this guitar to others…if so why?
Already have.

Additional comments:
Even though this is their least expensive dreadnought, it is a very fine looking guitar. I thoroughly enjoy playing it. On the first day both my finger-picking and flat-picking on licks were better than on any other acoustic. Customer service is great.



zad80ce
Zager EZ-Play ZAD80CE Acoustic Electric


Maurice Leblanc <mauriceleblanc1@hotmail.com>
Fort Worth, Texas
Model: zad80ce

How did you hear about this brand?
I heard about Zager guitars from a buddy,he was surfing the net and happen to fall on the Zager guitar site.He has since bought a Zager guitar and he love's it.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I have a Gibson Northern Jumbo,this is the Canadian version of a Gibson Southern Jumbo. The Gibson is a great looking guitar,my Zager is also an awsome looking guitar.After playing both guitars ,the Zager feel's better,and is a whole lot easier to play.It's exactly like Mr Zager say's 30 to 20 percent easier playability.

What's your favorite part about this guitar?
I like this guitar a lot, because i can play a long time before my fingers get sore.

If you didn't know the price of this guitar what would you estimate the price to be?
At $995.00 Dollars youre most definately getting a BANG for youre buck,because this guitar could very easily sell for $1500 to $2000 dollars.

How would you rate customer support?
I think Dennis work's 24 hrs a day and 7 days a week,because any time i had a question for him,i had the answer shortly there after.

Would you recommend this guitar to others…if so why?
I most certainly would,i already have. A few of my buddies have already played it, and they loved it.One of my buddies plays a Martin HD28,and he's impressed with the playability and the sound of the CE80.

Additional comments:
Mr Zager,Dennis,Jill.Thank you very much for making this whole process very easy,and very enjoyable. Thank you very much. YOU GUYS ARE A CLASS ACT !!!!!!!!





Seth M.
Henderson, Nevada

How did you hear about this brand?
Online search

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I was in the market for a smaller OM style guitar and was looking for the best price on a Martin 00/000 (which I had played and had mixed emotions based on the price and the playability. I own a Washburn and a Takamine and also had a Yamaha (that was stolen). I have to say that I cannot find a guitar that matches the playability, looks, sound and size even close to the price. And frankly I would still pick the Zager over the other brands if cost wasn't an issue.

What's your favorite part about this guitar?
The playability is amazing, I can play for hours and not feel any hand fatigue.

If you didn't know the price of this guitar what would you estimate the price to be?
$1,100

How would you rate customer support?
Amazing! The response time is like nothing I've experienced anywhere. Within minutes of an email I got a detailed response. I tend to ask many questions, and given that I was buying a guitar site unseen or played, Dennis allayed all my concerns. I even got buyers remorse before it arrived because of all the negative talk out there on the message boards. With the money back guarantee, that became a non-issue.

Would you recommend this guitar to others…if so why?
I can't say enough good things about this guitar. I have been playing for 25 years and owned almost every vintage electric style out there. I wasn't as much of an "acoustic guy". When I decided that I wanted to get a smaller acoustic model and found what I was looking for with Zager, now it's all I want to play. The sound and playability are like nothing I've played. I brought it to a friends house recently who is a Berklee grad and his first response was "shoot now I need to buy another guitar". He had just bought a 2k Gibson, which is a gorgeous guitar, but for under $200 the Zager nails it.

Additional comments:
If you have any concerns about buying one of these, rest assured once you get one in your hands, you won't want to put the guitar down.



zad50om
Zager EZ-Play ZAD50 OM Size Acoustic


Tom Brienza <twelveacres2@aol.com>
Escondido, California
Model: zad50om

How did you hear about this brand?
On an internet search of ebay

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
my other guitar is a Ibanes AW-30 full size which my wife got me . i never played before and never felt comfortable with the size , being only five four created a reach problem . The 20om fits me just right . the sound and quality design of the Zager far out reach the Ibanez in this novices opinion . it is like comparing leather shoes to synthetic . no comparison . the tone alone was worth the purchase . ease of play will yet to be determined as i am a beginner but the om design does not make me feel awkward or intimidated .

What's your favorite part about this guitar?
My favorite part about this guitar is the fact that it is crafted in the USA by Dennis Zager . he signed it then personally tuned it before shipping . and it is beautiful to look at,simple and comfortable to hold . can't stress this enough .

If you didn't know the price of this guitar what would you estimate the price to be?
Though i have not shop much , i believe it would easily be in the thousand dollar range

How would you rate customer support?
Customer support so far is great Dennis Jr . has answered all my correspondence before and after purchase . he recommened the 20om for me and was right on .

Would you recommend this guitar to others…if so why?
Yes , i couldn't be happer with it and i am picky . it looks great and sounds great . I know quality when i see it .

Additional comments:
I am looking forward now to taking lessons and what expectations i have will be limited to me and not Zager Guitars .



zad20
Zager EZ-Play ZAD20 Acoustic Natural


Anonymous
Akron, Ohio
Model: zad20

How did you hear about this brand?
I was in the market for a new guitar and ran across some youtube videos and was impressed with what I saw and heard. I then went to your web sight and after looking everything over and decided to give a try.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I have a Yahama that is around 30 years old which still sounds good. I have looked around and could not find a guitar that sounded as good untill I received my Zager. The sound is as good or better.

What's your favorite part about this guitar?
Not just one part but all of it The sound, the finish, and the ease of play

If you didn't know the price of this guitar what would you estimate the price to be?
The ones I've looked at I would say anywhere from 800 to 1,000 dollars

How would you rate customer support?
Very good.

Would you recommend this guitar to others…if so why?
Yes I would. Because of the quality of the guitar and at such a great price.

Additional comments:
Thanks again it is a pleasure to do business with such a great company.



zad80ce
Zager EZ-Play ZAD80CE Acoustic Electric


David Henry <david_henry@bellsouth.net>
Waterbury, Connecticut
Model: zad80ce

How did you hear about this brand?
I searched the Internet looking for guitars that were easy to play. In the past, all my hopes to play a guitar were eventually cut short by tender fingertips. I thought I would give Zager a try judging from reviews I had read.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
There is no comparison. My last guitar was not especially cheap and had a decent sound when played but was very difficult to practice on. I changed strings multiple times but that was not the answer. I bought the Zager Zad80ce nearly a year ago and am totally satisfied. It plays easily, looks absolutely beautiful and the case is substantial to protect my investment. The case even comes with an electronic temperature and humidity device to keep track of storage conditions to help protect my investment.

What's your favorite part about this guitar?
I am most impressed by how well manufactured the guitar is. It is absolutely beautiful in fit and finish. Looking down the neck you can see the production accuracy that comes as the result of individual attention from a seasoned Luthier and precision craftsmen.

If you didn't know the price of this guitar what would you estimate the price to be?
On finally seeing the guitar and holding it in my hand, I would have guessed the price hundreds of dollars higher. I have been through countless music stores looking at guitars. My new Zager sounds much richer and carries the fit and finish of much more expensive guitars.

How would you rate customer support?
Customer support is wonderful. I mostly have communicated through email when I was trying to decide on models. I also have signed up for the guitar lessons (which are the most effective techniques I have ever studied). If ever there is a question, a technical issue or something I didn't understand, I had a friendly, intelligent email response sometimes in minutes but always in short order.

Would you recommend this guitar to others…if so why?
I would, without a doubt, recommend this guitar. You really have to see it, hold it in your hand and hear its wonderful full, bright and clear tones to appreciate it. It really is easy to play, has onboard tuner, high end pickups and well, it's just a work of art.

Additional comments:
Once you talk to the Zager group, you immediately realize you are dealing with a totally competent staff who are sporting an old fashioned, small town, competent and friendly business ethic. They produce a beautiful musical instrument that I am really proud to own.



zad20mahogany
Zager EZ-Play ZAD20 Acoustic African Mahogany


Carol <cmissey@live.com>
Lubbock, Texas
Model: zad20mahogany

How did you hear about this brand?
From a friend who has a Zager

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
There is no comparison

What's your favorite part about this guitar?
The neck - the sound - placement of the strings

If you didn't know the price of this guitar what would you estimate the price to be?
Over $1,000

How would you rate customer support?
10

Would you recommend this guitar to others…if so why?
Yes, for the quality, sound, for your customer support.

Additional comments:
I am a beginner and I just wasn't real happy with the sound of my guitar and a friend told me about the Zager, I had been looking at the Martin but the cost was high for what I wanted, I ordered my Zager and from the 1st strum, I knew I was in love. Its a beautiful guitar and the sound is equal to a martin. I would highly recommend this to anyone. The customer service is the greatest.



zad80om
Zager EZ-Play ZAD80 OM Size Acoustic


John McMahon <silvercenturion35@yahoo.com>
Augusta, Georgia
Model: zad80om

How did you hear about this brand?
Ebay.com

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
This is the absolute best guitar I have ever played. The most expensive guitar was a used PRS @3,000.00. I tried a $1,000.00 Martin and it was nice. I almost bought it!!!

What's your favorite part about this guitar?
I love the way it sounds unpluged and I love the way it sounds amped up with my Beringer 45 watt.

If you didn't know the price of this guitar what would you estimate the price to be?
Between $1500 and $2000

How would you rate customer support?
The best ever!!!

Would you recommend this guitar to others…if so why?
Yes and once they play it they are hooked!!!

Additional comments:
I bought it for myself and my 18 year old grandaughter heard me playing it unpluged and said it was the best sounding guitar she ever heard. I told her when I die I would give it to her in my will. I gave her the guitar and Zager case for Christmas. She was very very happy with happy tears. My 16 year old grandson was a little jealous. I have already given him an electric and an accoustic. I might have to buy another one for next Christmas. The good news is that they have both lived with me since they were babies and they still live with me so I get to play it sometime. I wish I had found Zager guitars sooner!!!



zad20
Zager EZ-Play ZAD20 Acoustic Natural


Zager EZ-Play ZAD20 Acoustic Natural
Harry Q <harry@yahoo.com>
Oakland, California
Model: zad20

How did you hear about this brand?
I came upon Zager Guitars purely by accident. I had been considering a new guitar for some time and came across a Martin retail store demo available on Ebay. It seemed like a good deal and I actually placed the order for it, but being New Year's weekend, the order did not get processed right away. When I went to the website the next day to "look at it again", by chance I saw the Ebay ad for the Zager ZAD20 series guitars and started looking at them more closely. The more I read, the more intrigued I got. After reading the many testimonials - and of the complete satisfaction guarantee - I cancelled my Martin guitar order and, on leap of faith, went for the ZAD20 Natural.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Out of the box, the first thing I noticed was the quality of the case - solid, well made, truly protective, well worth the price. Out of the case the guitar was impressive! Construction was precise, clean and of high quality. I actually scrutinized the guitar for imperfections of any kind and found NOTHING! The finish was gorgeous - comparable to what I've seen in the most pricey guitars I've drooled over but could not afford. When I started playing, I was floored! The sound - crisp, full, rich, BIG! The playability - I never played so "clean", with so much less effort! Compared to my 31 year old (now cracked) Ovation Balladeer - and the many $800+ guitars that I've tried out over the years - the sound and the playability of the ZAD20 was strickingly superior. I was in Memphis several years ago and tried out a few guitars in the Gibson Factory Store after taking a tour of the factory. I almost bought one of the "low end" acoustics (for around $700)and am glad I didn't. Beside the fact that the low end models had not been manufactured in the factory I had just toured, in hindsight the finish was not nearly as meticulous as the ZAD20, the sound of the ZAD is fuller and richer, and the playability of ZAD20 is, at least for me and my style, far superior.

What's your favorite part about this guitar?
What I love the most about my new ZAD20 is the sound and the playability. I have been playing at an intermediate level for over 30 years, and have played friends' instruments, tried out many guitars in various stores, not to mention all those years of playing my Ovation( which, incidently, never sounded as good as the ZAD20, even when it was new). The tone, the fullness, and the sustain, and the amazing playability of this ZAD20 surpass everything else I have played. The look and finish of the guitar top it all off and result in a complete instrument that can be played and displayed with confidence and pride.

If you didn't know the price of this guitar what would you estimate the price to be?
Having had some exposure over the years to several high-end guitars, if I had seen and played the ZAD20 without any prior knowledge, I would have estimated its price to be at least around $1000. This instrument sets a new bar for the definition of "value".

How would you rate customer support?
I have had this guitar for almost one month and have had no issues that required customer support. However, if the quick reply to my email to Denny Zager to express my initial safisfaction is any indication, I suspect that any issues would be addressed equally expediently.

Would you recommend this guitar to others…if so why?
I would, without hesitation, recommend this guitar to anyone who has either a serious desire to learn, or anyone who has been playing and is looking for an upgrade. Many new students might be tempted to purchase what may appear to be an inexpensive, "descent", beginner guitar, only to be discouraged by an instrument that is hard to play, does not hold tune very well, and does not even sound very rewarding. Do it right from the start! The ZAD20 is a tremendous value. If you then find that playing guitar is not for you - for whatever reason that I could not imagine - then at least you can confidently rule out that it was not the instrument itself that contributed to that decision. For someone who has been playing and is looking for a step up, all I can say is, "Get a Zager!" When you receive it, everything you already love about playing guitar will most certainly be magnified.

Additional comments:
I am already looking forward to the prospect of upgrading... My daughter seems to be showing a serious interest in learning guitar. If that interest pans out, I will have no choice but to give her the best opportunity for success by offering her my ZAD20, and looking to a ZAD80 for myself.



parlorsizemahogany
Zager EZ-Play 4/5 Folk Size Acoustic Mahogany


Peter Kehr <prk317@aol.com>
Pasadena, Texas
Model: parlorsizemahogany

How did you hear about this brand?
From a friend thru email years ago.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
As I have played about all of them and owned most, I would have to say that this Parlor is unbelievably great!

What's your favorite part about this guitar?
I have many favorites about this guitar. Great tone, EZ Play, and customer service to name a few. Comes with a certificate of authorization, tee shirt, extra strings and picks.

If you didn't know the price of this guitar what would you estimate the price to be?
$1000-$1200

How would you rate customer support?
The most incredible I have ever seen! I had trouble tuning in the beginning learning the lighter touch and using a cheap acoustic tuner. Dennis Jr. sent me a heavier set of strings but I also bought a piezo headstock tuner that cured the problem. There was no problem with the guitar itself and they broke their backs helping me. Even offered a replacement. Free shipping and return shipping if you don't like it!

Would you recommend this guitar to others…if so why?
I already do and will continue to. Great value! I will most likely buy an OM style.

Additional comments:
I have been playing for 35+ years. Because of chronic arthritis, I wanted a playable small acoustic. This replaces my Takamine EAN10c which has a gorgeous tone but to me is now unplayable. The Parlor is exactly what I was looking for. A porch or recliner guitar. If I still could play out, I would mic it. It's that good! Only paid $375!! Got the hard case with the humidity sensor for $96. No tax, no shipping! The tee shirt I got was white in XL. I gave it to my wife. Ordered a XXL in black and got more picks! I can't understand how they make any money. Buy one!!



zad20e
Zager EZ-Play ZAD20E Acoustic Electric Natural


Mike H. <mikeharri@comcast.net>
Midland, Texas
Model: zad20e

How did you hear about this brand?
I found out about Zager Guitars from an internet search when I was looking for a new guitar.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I have had my Zager for about 8 years now. I have four guitars and the Zager is my "go to guitar". It is by far my favorite for its sound and ease of play.

What's your favorite part about this guitar?
The tone and playability is outstanding. I have played guitar with a friend that has a $2,200 Martin and my Zager guitar can hold its own.

If you didn't know the price of this guitar what would you estimate the price to be?
I would estimate my guitar was worth at least $1,000, although I paid hundreds less.

How would you rate customer support?
Dennis and Dennis Jr. have the most incredible service and support system that I have ever seen. They obviously are passionate about bringing the public a great product and stand behind their guitars 100%. I cannot believe how committed these guys are to customer service after the sale. I think every service company should take a chapter from their playbook on what it means to provide customer service. I really don't know when these guys find time to sleep.

Would you recommend this guitar to others…if so why?
For anyone looking for a great guitar whether you're a beginner or advanced player, then look no further than Zager. They play easy, sounds great, are very affordable. The Zager family stands behind the guitars that bears their name. What more can anyone ask for?




zad50ceom
Zager EZ-Play ZAD50CE OM Size Acoustic Electric


Richard Aufmuth <imperial150@comcast.net>
Eugene, Oregon
Model: zad50ceom

How did you hear about this brand?
eBay posting

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
IT'S SUPERIOR!

What's your favorite part about this guitar?
Action

If you didn't know the price of this guitar what would you estimate the price to be?
$1295

How would you rate customer support?
PERFECT

Would you recommend this guitar to others…if so why?
I have..good company..good product!

Additional comments:
Hi Dennis! Happy Holidays!!! It's been 2 months since I got my ZAD-20CEOM and have to say it's the BEST guitar I have ever owned, including a Martin. What a pleasure to play and what great tone. Even though it is an OM it has plenty of punch and is perfect plugged in. You and your Dad should be VERY PROUD of these instruments and the excellent service you offer! Many Thanks!



zad20esunburst
Zager EZ-Play ZAD20E Acoustic Electric Vintage Sunburst


Delton Kayga <Texpatch54@gmail.com>
Toledo, Ohio
Model: zad20esunburst

How did you hear about this brand?
Through the Internet

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I planned to use my old guitar to use when I was traveling around, but my ZAD20E sounds so much better and is so much easier to play, I believe that I will "retire" the old one.

What's your favorite part about this guitar?
The tone is fantastic, and the string spacing makes it so much easier to play.

If you didn't know the price of this guitar what would you estimate the price to be?
I recently showed my Zager guitar to a close relative who plays a lot, and I was told the people that bought Martins would be jealous. They felt that it had a similar sound, and would probably cost 3 to 4 times as much

How would you rate customer support?
The customer support is second to none. Fast, responsive, and goes out of their way to make sure their product is of the highest quality and that their customers are pleased with their investment.

Would you recommend this guitar to others…if so why?
Absolutely. I am so happy with my purchase, that I want to share my good fortune with others.

Additional comments:
wow!



zad20eblack
Zager EZ-Play ZAD20E Acoustic Electric Black Lacquer


Rebecca Kovan, Ph.D. <editguru@live.com>
San Diego, California
Model: zad20eblack

How did you hear about this brand?
I have always wanted to learn to play guitar. I purchased a 3/4 size for my 4-year old and ended up teaching myself the open notes on it. From there, I decided to research the best guitars for adult beginners—I found Zager Guitars EZ-play system and instruments. Finally, for my birthday I registered for lessons at a community college (both group and private) and purchased the acoustic/electric Zager guitar, in black, that same day. I spent a lot of time learning about guitars. I liked what Zager had to say as well as their guarantee. If they are willing to pay for return shipping if you are not happy with your order, that is a confident business selling a first rate instrument. I was and still am very impressed!

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Though I don't have much to compare it to, this guitar is AMAZING!!! Truly easy to play, sounds phenomenal, and holy !#*@, it is beautiful! I am so excited to start lessons . . .

What's your favorite part about this guitar?
1. Easy to play 2. Gorgeous 3. Affordable

If you didn't know the price of this guitar what would you estimate the price to be?
$1800

How would you rate customer support?
Beyond compare. Dennis Jr. is a gem of a human being—responsive, generous, and helpful.

Would you recommend this guitar to others…if so why?
Without question, I would recommend this guitar to others, so much so that I would scream from the rooftops as to the merits of its beauty and performance!

Additional comments:
There is no reason to look elsewhere for a guitar. I researched the subject for months, literally. This family knows guitars and I am thrilled to be a Zager guitar owner!



zad80ce
Zager EZ-Play ZAD80CE Acoustic Electric


Denny Ford <jackflash1899@yahoo.com>
Tulsa, Oklahoma
Model: zad80ce

How did you hear about this brand?
Oddly enough, my brother had heard about them from the internet. He did a lot of research and thought I should check them out since I was looking for a new guitar.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Well, this is an easy question to answer, every guitar that I liked or that was recommended to me was usually well beyond what I had to spend or was a cheap copy of them. With that said none of them had the playability of the Zager or craftsmanship. Now don't get me wrong I looked at some beautifull guitars that sounded lovely but were way out of my price range, and none of them played as well.

What's your favorite part about this guitar?
Now this is a harder question to answer, they sound so full, are so well built yet the ease of play is remarkable. So saying I like just one thing is hard to say. I am no proffesional nor by some standards not even a guitar player, but I know what I like and I like all there is about my Zager, it's truly a work of art..

If you didn't know the price of this guitar what would you estimate the price to be?
After looking at all the fine guitars out there that I had on my list of likes, or should I say should check out, it would be easy to assume without knowing that this guitar would be in the $2,500 to $3,500 range.

How would you rate customer support?
If you are not already thinking about then this should make the case for you to look seriously at one of these beauties, Denny and his son will make sure are treated like family. Heaven forbid you have a problem I can assure you they will take care of you. The Zager's are no fly by night outfit, they are very caring people and your satisfaction is #1. I can honestly say that you will not be sorry!!

Would you recommend this guitar to others…if so why?
I think this is the best bang for the buck in the guitar industry. First class guitars, first class service, and first class people. So if you are in the market, you need to seriously gives these guitars a good look..

Additional comments:
I know buying something as personal as a guitar is hard to do when there is no place to actually try out first to compare, but after you have spent some time shopping around and you yhink you know what you want order one of these Zager's. When he says its unconditional satisfaction, he means it! Denny will take the guitar back no shipping fees and no hassels, and you at least got to try it out in your home risk free. What more can you ask for??





Jim clarke <jacjcjcjjc@aol.com>
McAllen, Texas

How did you hear about this brand?
Internet

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Much better

What's your favorite part about this guitar?
Workmenship

If you didn't know the price of this guitar what would you estimate the price to be?
Much much more

How would you rate customer support?
Excellent

Would you recommend this guitar to others…if so why?
Yes great price great workmanship great guitar and of course great company

Additional comments:
You guys get it right very personnel and you can see a lot of pride in what you do



zad50ceom
Zager EZ-Play ZAD50CE OM Size Acoustic Electric


Michael Shahan <suupernatural@hotmail.com>
Providence, Rhode Island
Model: zad50ceom

How did you hear about this brand?
My father introduced me to Zagers after reading about them in Musician's friend.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I have owned numerous acoustics in the 15 or so years I have been playing. Including an Ibanez AEF18NT, Ovation celebrity custom, and a Martin. As far as the action goes my Zager blows all of them out of the water. It is reliable, it was inexpensive, and it looks great. My Martin's tone is hard to match but for the price it ought to be.

What's your favorite part about this guitar?
The action by far, it is amazing! It plays faster than my Schecter CSH-1 semi hollow electric. I love the fact that I can practice for hours with very little strain on my fingers without having to sacrifice tone to do so.

If you didn't know the price of this guitar what would you estimate the price to be?
At least $900!

How would you rate customer support?
20 out of 10!

Would you recommend this guitar to others…if so why?
I would and do regularly. I love it and when I teach guitar lessons I recommend them to my students.

Additional comments:
Thank you so much for producing these instruments! They are a joy to play and to own.



zad20black
Zager EZ-Play ZAD20 Acoustic Black Lacquer


Anonymous
Thornton, Colorado
Model: zad20black

How did you hear about this brand?
Typed in easiest guitar to play on the internet

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Plays easier and sounds very clean even with bar chords

What's your favorite part about this guitar?
Great product at a low cost. Someone cares about music instead of all profit!

If you didn't know the price of this guitar what would you estimate the price to be?
Most of the big guitar names would ask 2 to 3 times as much but they will not take the time to hand adjust and set proper string heights. I am giving my Ovation to my daughter as a starter and if she stays with it she will purchase one of yours.

How would you rate customer support?
Never seen any better.

Would you recommend this guitar to others…if so why?
How could i not? They actually care about the enjoyment of music.

Additional comments:
People out there. There are some people bashing Zager. Do not listen to them. These guys are the real deal!



zad20e
Zager EZ-Play ZAD20E Acoustic Electric Natural


Rick <easyrj1@embarqmail.com>
Yonkers, New York
Model: zad20e

How did you hear about this brand?
Scanning Ebay guitars, I came across Zager Guitars.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I've been playing guitar over 40 years and currently own 10 guitars including a Martin Custom and a Gallagher G45. The Martin has been reworked moving the action as low as possible without any buzzing. My zad20e is equal to the Martin's playability, however the Martin's sound is almost muffled compared to the bright vibrant sound of the Zager. And that's with new strings on both.

What's your favorite part about this guitar?
Ease of play and sound can't be beat. Also the handy string tuner works great.

If you didn't know the price of this guitar what would you estimate the price to be?
I've played $1200 to $1800 guitars that did not play as well

How would you rate customer support?
I did not need any, however all email questions prior to receiving the guitar were answered very quickly.

Would you recommend this guitar to others…if so why?
Absolutely, I would recommend this guitar to both experienced and new guitar players.

Additional comments:
I would also recommend their hard shell case which gives the guitar excellent protection.



zad80ceom
Zager EZ-Play ZAD80CE OM Size Acoustic Electric


Jerry Barta <jerry_barta@yahoo.com>
Huntington Beach, California
Model: zad80ceom

How did you hear about this brand?
radio commercial then I followed up on the internet

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
it is like way better sound and easier to play without cutting your fingertips

What's your favorite part about this guitar?
I can play for hours without my fingers getting sore and cut. Also, it is really light weight.

If you didn't know the price of this guitar what would you estimate the price to be?
$1100

How would you rate customer support?
excellent

Would you recommend this guitar to others…if so why?
most definitely yes because it's the best acoustic guitar I've ever played.

Additional comments:
I had a good feeling about this guitar when I checked it out on your website. About the way it's customized with the player in mind and not just produced for commercial sales. I feel as if you made this guitar just for me.



zad20black
Zager EZ-Play ZAD20 Acoustic Black Lacquer


Roger Teague <rgteague@sbcglobal.net>
Norman, Oklahoma
Model: zad20black

How did you hear about this brand?
I first heard of your guitars through E-Bay. I was looking for a inexpensive guitar and I saw your brand then tried your website. I haven't picked up a guitar in about 30 years.I just recently retired from Houston Fire Dept. and wanted to pick up a hobby that would keep me from going brain dead.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
the last guitar i had was very hard to play. Being that it wasn't expensive,strings hard to push and the neck was too wide. When I opened the case of the ZAD-20 it was obvious that it was a quality product. Also being that it was on the low end of your line of guitars this guitar anyone would be proud to own.

What's your favorite part about this guitar?
The one that I bought was the solid black,it is absolutly beautiful. It has a slim neck with strings that you don't have to force. I still cannot get over the looks and feel of this product, I was pleasantly surprised.

If you didn't know the price of this guitar what would you estimate the price to be?
Being that it is an acoustical I would price it in the 800 to 1000 dollar range.

How would you rate customer support?
Well to begin with it was shipped in record time. Also your reply to my questions were prompt and informative. To rate I would say it is excellent.

Would you recommend this guitar to others…if so why?
Yes because you have a product that anyone would be proud to have, also the customer is not left in the dark when it comes to improving your skills and learning new and advanced skills.

Additional comments:
great product maybe one day I would like to see a high end guitar they must be awesome.



zad50om
Zager EZ-Play ZAD50 OM Size Acoustic


Zager EZ-Play ZAD50 OM Size Acoustic
Joe Zogbi <zog62@aol.com>
Tallahassee, Florida
Model: zad50om

How did you hear about this brand?
Through the Internet/Ebay

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
It's a little different than my others, which is what I was looking for. I own a 93 Guild F30, a Takamine EF341SC and a Fender ESD-10 Dreadnaught. I wanted something that fit somewhere in the middle for gig's. This fit the bill perfectly.

What's your favorite part about this guitar?
The whole package is nicely done. The sound is it;s own, and the Neck is nicely set with Binding, and the frets are nicely dressed. As a professional musician here in NY, Any guitar I get usually needs some tweaking to "my" spec's. This was closer than most right out of the box. Grover Tuners and Tusk nut and Bridge come standard.

If you didn't know the price of this guitar what would you estimate the price to be?
This would feel like a $899 - $999 GC special...

How would you rate customer support?
Top notch, when I fist sent an e-mail to them, I never thought I;d hear back, or it would take a week or two for an automated response. 20 minutes later Dennis Zager jr. sent me an e-mail. He is right on the money. Their CS is second to none in any business.

Would you recommend this guitar to others…if so why?
From Beginner to Pro. My Acoustic partner is The Lowriders (www.thelowridersny.com) Loved the sound of this guitar. He plays Strictly Martins. I will be posting a video review shortly...

Additional comments:
This is a pretty nice guitar for double the price, It's a keeper. Thanks guys...



zad20esunburst
Zager EZ-Play ZAD20E Acoustic Electric Vintage Sunburst


Ken <kafrisch2002@yahoo.com>
Sterling Heights, Michigan
Model: zad20esunburst

How did you hear about this brand?
I discovered it while searching the internet.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I have two vintage Guild acoustic 6 strings I still play a lot and have had for many years...I have also had Gibson Epiphone Electric...and a good Yamaha that was owned by a celebrity...which I gave to my son-in-law.

What's your favorite part about this guitar?
EVERYTHING! I am so thankful to God for the beautiful sunburst color, the great style and design, the built in tuner, pickup and controls, and the way it plays is so tremendous...and the sound is beautiful...both as acoustic and when plugged in for amplification!!!!

If you didn't know the price of this guitar what would you estimate the price to be?
I would say $1,200.00 to $1,500.00...This by far and matches or excels the Martin's.

How would you rate customer support?
The Zager family is great in support and personally answering all of your questions in a most cordial way. They are like working with a true family instead of some big impersonal company.

Would you recommend this guitar to others…if so why?
I think for the money that there is nothing close that can even touch what this guitar offers in style, performance, looks, sound...you name it!!!!

Additional comments:
I am so thankful to have my Zager guitar and plan to play it for the Lord at church for the glory of God! I want more and more people to be born again and find true life and purpose in Jesus Christ alone!




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